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At BoutiqueHomes payment is collected from the guest at the time of booking and paid out to the host based upon their property's selected cancellation policy, with all payouts occurring once the guest has entered the non-refundable portion of their stay.  All host payout transactions are handled by our secure payment processor Wise.

• For more information on Wise and registration help, please click here.
• Wise’s payment platform leverages world-class systems to detect and prevent fraud. 

Here is an overview of the payment collection and distribution process:

• Choose a preferred cancellation policy to set the payment schedule.
• Payment dates range from 7 days after guest funds are collected to 7 days after arrival.
• A full breakdown of the different cancellation policies and the payment schedules can be found here.

• Guest reserves booking and submit payment through BoutiqueHomes.
• All Payments are processed via credit card through secure partner Stripe.
• At booking, guests are charged a percentage of the reservation total based on your preferred amount selected in your property rates. The balance is collected according to the property cancellation policy.
• Guests traveling within 60 days are charged in full.
• Guests pay a service fee 10% service, based on the room total and any additional costs. 
• Hosts have 48 Hours to Accept the booking or else the reservation will be canceled and the guest will not be charged. 

• Host Accepts and BoutiqueHomes sends your full 90% payouts through Transferwise based on your selected cancellation schedule.
• BoutiqueHomes retains its 10% commission, based on the nightly rate and applicable additional costs such as for photoshoots and events. It is not applied still to taxes, cleaning or pet fees, and security deposits. 
• It can take 3-5 business days for the payment to appear in your bank account.
• In the event of a cancellation, BoutiqueHomes' commission will still be applicable to the non-refundable portion of the booking.
• Please note: Should BoutiqueHomes deem the cancellation to be unnecessary and the direct result of the owner's actions, such as with a double-booking, BoutiqueHomes may, at their discretion, invoice the host to cover the resulting administrative costs.