What’s the difference between a vacation home and a small hotel?
Vacation homes are privately-owned homes, while our small hotels are really personal, intimate hotels or mini estates where you might bump into other guests. Vacation homes are usually self-catering, while very small hotels might offer some sort of food service.
How do I book through BoutiqueHomes?
When you’re interested in booking one of our properties, first enter the dates and number of guests, then click on CHECK RATES AND AVAILABILITY. You will be shown an approximate quote for the dates you chose.
If you like what you see, click NEXT. You will be directed to log in, at which point you can send your request to the owner of the property. The owner will respond to your inquiry using our online conversation panel, and you will respond to them there. Click here for more information about that process.
Can I filter my search?
Yes, we know how important it is to find what you are looking for. Click "Search" on the top right of our homepage. You can then search using the map, or by entering details in the top left of the screen. There are a variety of filters to help you narrow down your choices. You can find a guide on searching BoutiqueHomes here.
Do you have any special offers?
We certainly do! You can find them here.
How do I cancel my booking?
If you need to cancel, please submit the cancellation and refund link in your account. Reach out to our support team directly at [email protected] if you need help.
Who can I contact if something did not go as planned?
If something did not go as planned while using our website or with the booking, please send an email to [email protected].
As an owner, how can I join your collection?
We are always looking for new BoutiqueHomes destinations. So we’d love to hear from you! Click here to get started.
How can I update my listing?
If you already have a listing with us and want to update your description, please email us at [email protected].
If you’d like to update your contact, rates, calendar, or policies, click here for instructions.
How can I update photos for my listed property?
If you would like to give your listing a fresh, new look, please send your photos via WeTransfer to [email protected]. We strongly encourage our owners to update the quality and resolution of their property images regularly.
Do you have a mailing list?
We do! Subscribing to our email newsletter is the best way to stay up to date with new additions to the collection and everything we’re doing. You'll find the link at the bottom of our homepage. We also have a Journal full of articles about our properties and interviews with homeowners.
How can we be social?
Do you personally stay in all of these places?
We have stayed in a number of them, are friends with many of the owners, and plan to visit many more. Remember, 1,000 places to stay before you die...
Why don't I see negative reviews?
In wanting to provide only the best selection of properties to our guests, we take negative reviews quite seriously. In the event a property receives a rating of less than 4.5 stars, we reach out to the host and guest promptly to investigate the issue and review the quality of the property. Properties that do not meet our high standards are archived and provided a list of necessary improvements and will only be returned to the site once we've verified completion.
How do I contact you?
Contact us any time at [email protected]. We’d love to hear from you!